Clone tool - hard crash

[MarkT]

Just installed 25-May-2018, and if I try to open the Clone tool, PWP8 crashes out. Simply selecting Clone from the Tool menu does it.

[davidh]

Mark, I have just updated 25-May .exe file and can start Clone Tool without a problem.
Try to reinstall PWP 8 using the full installer. This is what I did one or two updates ago.

[MarkT]

Hi David, yes I first downloaded and replaced the .exe file, and Clone crashed, so I uninstalled and downloaded the .msi installer, re-installed, and Clone crashed.

Just tried again this morning with same results. Other tools and transformations are working as normal, so I can't explain it.

clone_crash-1.jpg (130.32 KiB) Viewed 2054 times

[jsachs]

Check if you have a default settings file as this will cause problems as the format of this file has changed. Go to My Documents/Picture Window Pro/Clone and delete Default.clone if present. Also delete Previous.clone since restoring settings from the last session will also not work.

[MarkT]

Thank you Jonathan, deleted both files and the Clone tool opens as expected.

One more item: when cloning from one image to another, dragging the mouse to the left-most side creates a horizontal line across to the right side. Dragging to the right-most side does nothing unexpected (also to top and bottom).