Using the freehand outline tool to create a mask reproducibly crashes my PWP after I have worked about ten minutes creating an irregular mask.
This occurs after rebooting my computer (8GB memory), Windows 7 Home Edition, and running only PWP with only one image displayed. The greater the image magnification, the quicker that PWP seems to crash. I am working on an image 5184 x 3486 at a magnification of 3-1.
Mask-Freehand Outline Crashes PWP 64 v7.0.11
Moderator: jsachs
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Re: Mask-Freehand Outline Crashes PWP 64 v7.0.11
Are you using the 32-bit or the 64-bit version of PWP?
Are you creating the freehand mask by incrementally adding and removing small sections or all at once?
Are you creating the freehand mask by incrementally adding and removing small sections or all at once?
Jonathan Sachs
Digital Light & Color
Digital Light & Color
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- Posts: 349
- Joined: May 1st, 2009, 8:28 pm
Re: Mask-Freehand Outline Crashes PWP 64 v7.0.11
I assume it is the 64 bit version because it is labeled PWP 64 v 7.0.11.
I am making the mask incrementally. The total mask would consist of ten to twenty increments. The crashes occur at about the fifth increment.
If I make a mask at 1-1 magnification, no crash.
I am making the mask incrementally. The total mask would consist of ten to twenty increments. The crashes occur at about the fifth increment.
If I make a mask at 1-1 magnification, no crash.
Re: Mask-Freehand Outline Crashes PWP 64 v7.0.11
I'm having trouble reproducing the problem here.
What do you have set under File Preferences for Number of Threads?
Also, what are your virtual memory settings?
What do you have set under File Preferences for Number of Threads?
Also, what are your virtual memory settings?
Jonathan Sachs
Digital Light & Color
Digital Light & Color
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- Posts: 349
- Joined: May 1st, 2009, 8:28 pm
Re: Mask-Freehand Outline Crashes PWP 64 v7.0.11
8 threads
8143 MB of virtual memory
8143 MB of virtual memory
Re: Mask-Freehand Outline Crashes PWP 64 v7.0.11
I have tried freehand masking of magnified images extensively and cannot reproduce the problem here nor has this been reported by anyone else to date. I have seen occasional crashes like this caused by buggy display drivers - sometimes turning off acceleration fixes the problem. If you have any other clues as to what triggers it I am always willing to look into it further, but at this point there isn't much more I can do.
Jonathan Sachs
Digital Light & Color
Digital Light & Color