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PWP can't open JPG-files, Error reading file

Posted: October 15th, 2022, 8:37 am
by MarcelM
PWP has trouble opening certain jpg-files.
I believe they were previously converted from "ON1 PhotoRaw" and "Affinity Photo".
It says "Error reding file: [name of file]".
What could that be?
With Windows (10) Explorer, I tried to find a hint in the file's properties but didn't notice anything unusual here.

Thanks in advance,
Marcel

Re: PWP can't open JPG-files, Error reading file

Posted: October 15th, 2022, 4:26 pm
by jsachs
Can you email me one of the files? (jsachs@dl-c.com)

Some JPEG files may use CMYK instead of RGB -- it this is the case, Picture Window will not read them.

Can you open the image files the Microsoft Photos app?