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File Open crash
Posted: May 16th, 2020, 9:09 am
by tomczak
My PWP 8.0.100 crashes on File Open, Open from Default, and Open Multiple. I'm not sure if this is relevant, but I just replaced .exe file, rather than doing a full install.
Re: File Open crash
Posted: May 16th, 2020, 9:13 am
by jsachs
What version of Windows are you using? Is it up to date?
In the meantime, while I don't think it will make a difference, you could try a full install.
Re: File Open crash
Posted: May 16th, 2020, 9:30 am
by tomczak
I'll try. It's Windows 10 18362.778.
Re: File Open crash
Posted: May 16th, 2020, 10:55 am
by jsachs
Do you have a default folder defined? If so, are you sure it is valid? If not, is your My Pictures folder valid?
Re: File Open crash
Posted: May 16th, 2020, 11:39 am
by tomczak
It turns out that the Default Folder wasn't valid - it was pointing to an external drive that was not connected. Once the Default folder was defined to a valid path, the PWP doesn't crash anymore.
Re: File Open crash
Posted: May 16th, 2020, 12:19 pm
by jsachs
I thought it must be something like that -- I am adding code to the next release to check if the folder exists before trying to add it to the dialog box.