PWP Update 7.0.13 Sharpen problem
Posted: August 12th, 2014, 9:33 am
After I have installed the latest update PWP 64 v7.0.13 on my PC, I have encountered the following strange behavior with the Sharpen transformation:
Any attempt to open the Sharpen transformation causes the PWP to freeze before its dialog and preview window completely display. Only way out is to kill the PWP. This seems to be linked to its preview window because when the Default Preview in Preferences is set to Manual, the Sharpen Dialog opens with no problem.
After that I have sometimes managed to successfully display the Sharpen preview window by clicking the Preview button or checking the Auto check box but other times not. I have not found so far any pattern as when it freezes and when it does not. But it is evident that the crash happens the moment the preview window is about to refresh, which is easy to see when bilateral sharpen is used: while the transformation is processing the image, the preview remains gray, as soon as the processing completes, the PWP freezes.
Another thing is that on my PC the black slider of the Halo limit control is missing, which might provide a clue to the problem, see the attachment. Also, the remaining white slider is always completely on the left, while its normal default position is on the right.
By the way, the new feature description says that: "The new Halo control is available in Unsharp Mask, Advanced Sharpen and Raw Sharpen.", but it is available in all Sharpen methods.
Advanced Sharpen and Raw Sharpen transformations run without problems.
The PC configuration: Windows 7 64bit SP1, Intel Core Quad CPU Q8300 2.5 GHz, RAM 4GB. At the time of testing no other applications were running together with the PWP.
The complete uninstall and reinstall of PWP does not help. I do not thing the problem is in CPU or RAM, as just to make sure I eventually installed the 32bit version of PWP 7.0.13 on an old PC with XP professional, Intel Pentium CPU 2.8 GHz, RAM 2.5 GB, where the Sharpen transformation runs without problem.
David
Any attempt to open the Sharpen transformation causes the PWP to freeze before its dialog and preview window completely display. Only way out is to kill the PWP. This seems to be linked to its preview window because when the Default Preview in Preferences is set to Manual, the Sharpen Dialog opens with no problem.
After that I have sometimes managed to successfully display the Sharpen preview window by clicking the Preview button or checking the Auto check box but other times not. I have not found so far any pattern as when it freezes and when it does not. But it is evident that the crash happens the moment the preview window is about to refresh, which is easy to see when bilateral sharpen is used: while the transformation is processing the image, the preview remains gray, as soon as the processing completes, the PWP freezes.
Another thing is that on my PC the black slider of the Halo limit control is missing, which might provide a clue to the problem, see the attachment. Also, the remaining white slider is always completely on the left, while its normal default position is on the right.
By the way, the new feature description says that: "The new Halo control is available in Unsharp Mask, Advanced Sharpen and Raw Sharpen.", but it is available in all Sharpen methods.
Advanced Sharpen and Raw Sharpen transformations run without problems.
The PC configuration: Windows 7 64bit SP1, Intel Core Quad CPU Q8300 2.5 GHz, RAM 4GB. At the time of testing no other applications were running together with the PWP.
The complete uninstall and reinstall of PWP does not help. I do not thing the problem is in CPU or RAM, as just to make sure I eventually installed the 32bit version of PWP 7.0.13 on an old PC with XP professional, Intel Pentium CPU 2.8 GHz, RAM 2.5 GB, where the Sharpen transformation runs without problem.
David