Images/Products   Downloads  Forum   Support


For support for any of our products, please post a message on our forum or send an email to support@dl-c.com.

Frequently Asked Questions

Do I need to uninstall PWP 7 before installing PWP 8?

No, the installations are independent.

I get a warning during installation about a missing file: MSVCP140.dll.

Click on this link Visual C++ 2015 Redistributable DLLs to download the missing file from Microsoft. You only need to do this once.

Can I use Picture Window on a Mac?

Picture Window is only for Microsoft Windows. The only way to run it on a Mac is by using a Windows emulator such as Parallels.

How do I know what version of Picture Window I have and if it is the latest?

The current version number is displayed in the title bar of the program and also when you issue the Help/About Picture Window Pro... command.
To see if there is an update available, use the Help/Check for Update... command.

I am getting a new computer or upgrading and old one -- what features I should look for to make Picture Window run efficiently?

In order of importance:

More RAM, especially if you work on large image files
More processor cores -- most operations in Picture Window make use of multiple cores
An NVIDIA display card with lots of on-board memory -- Picture Window uses CUDA to speed up selected operations



   Copyright © 2018-2019, Jonathan M. Sachs
All Rights Reserved